Smart Home Automation Forum

How do i connect to the 868-E16P with TUYA license installed. I try to use my Iphone with the Smart Life app with the QR code on 868-E16P local website, this redirects me to https://smartapp.smart321.com, and there i get the message "package not found".

1. check your Tuya app account REGION , whether as same as your tuya license.
2. check your "product id", "device id" , "device secret" , "bind code" options, whether have a SPACE on the end, if HAVE, delete it.