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+--- Thread: KC868-AG disapeared from the WIFI network (/showthread.php?tid=4263)
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RE: KC868-AG disapeared from the WIFI network - admin - 02-13-2024
not use laptop's USB port for power supply, it's low current. you can find a mobile phone charger, at least 5V 1A is better.
RE: KC868-AG disapeared from the WIFI network - Mandlap - 02-13-2024
I have reflashed both AG devices , changed the STA to authenticate to my WIFI. Plugged each AG device to an Iphone USB charger and Andriod phone USB charger. I still cannot see the both AG devices.
RE: KC868-AG disapeared from the WIFI network - admin - 02-14-2024
do you have changed USB-C cable?
RE: KC868-AG disapeared from the WIFI network - Mandlap - 02-14-2024
(02-14-2024, 01:10 AM)admin Wrote: do you have changed USB-C cable?
See picture for the cables that I received with three AG devices.
RE: KC868-AG disapeared from the WIFI network - admin - 02-14-2024
if really can't use , we re send you a new AG Pro, you can contact with seller.
RE: KC868-AG disapeared from the WIFI network - Mandlap - 02-14-2024
(02-14-2024, 07:05 AM)admin Wrote: if really can't use , we re send you a new AG Pro, you can contact with seller.
Noted.
RE: KC868-AG disapeared from the WIFI network - andrewbenito - 02-16-2024
Can you enter on kcs web interface? Do a Factory Reset. I had other problem after flashing the new firmware. Start working properly only after factory reset. Maby works for you too
RE: KC868-AG disapeared from the WIFI network - admin - 02-16-2024
yes, you can try factory reset firstly.
RE: KC868-AG disapeared from the WIFI network - Mandlap - 02-17-2024
(02-16-2024, 08:31 AM)admin Wrote: yes, you can try factory reset firstly.
I have tried both factory reset and the bottom of the device and on the URL. The device is still disappears.