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AG Pro - Disappointed
#1
Sad 
I brought the AG Pro in June of 2024 when i saw that it had all in one as a Gateway. It was advertised in such a way that it was all in one solution. But as soon as i received it, i found that many of the things advertised is not functioning out of the box. the Zigbee had to be used with tasmota and remaining functions like IR, RF, Tuya and to be with Kincony firmware. and on top of this both firmware cannot work together. I some how managed to flash the Tasmota firmware because i needed the ZHA integration.. and this worked until last month. Now the tasmota firmware has failed to recognize the Zigbee device inside. i tried rolling back to several tasmota version but it all remains the same. 

I sent a message to their support and all the response i get is to change the firmware. I feel dumped.. Kincony should have either fixed the firmware issues or informed the customer that these problems exits. 92$(inc Shipping) wasted.
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#2
how to download tasmota use for zigbee, see here: https://www.kincony.com/forum/showthread.php?tid=3153
new Z1 use by KCSv3 firmware, it directly to use by zigbee3.0 standard protocol devices. If you are not satisfied with AG Pro, we can send you the Z1 freely.
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#3
Hi admin, i have already flashed and tried different versions of tasmota. The firmware is unable to recognise the zigbee module. I need a replacement as i cannot get this to work. My order is #1067

Looking forward for your support.
(09-09-2025, 12:47 AM)admin Wrote: how to download tasmota use for zigbee, see here: https://www.kincony.com/forum/showthread.php?tid=3153
new Z1 use by KCSv3 firmware, it directly to use by zigbee3.0 standard protocol devices. If you are not satisfied with AG Pro, we can send you the Z1 freely.


 
(09-09-2025, 12:47 AM)admin Wrote: how to download tasmota use for zigbee, see here: https://www.kincony.com/forum/showthread.php?tid=3153
new Z1 use by KCSv3 firmware, it directly to use by zigbee3.0 standard protocol devices. If you are not satisfied with AG Pro, we can send you the Z1 freely.


(09-09-2025, 12:47 AM)admin Wrote: how to download tasmota use for zigbee, see here: https://www.kincony.com/forum/showthread.php?tid=3153
new Z1 use by KCSv3 firmware, it directly to use by zigbee3.0 standard protocol devices. If you are not satisfied with AG Pro, we can send you the Z1 freely.




(09-09-2025, 12:47 AM)admin Wrote: how to download tasmota use for zigbee, see here: https://www.kincony.com/forum/showthread.php?tid=3153
new Z1 use by KCSv3 firmware, it directly to use by zigbee3.0 standard protocol devices. If you are not satisfied with AG Pro, we can send you the Z1 freely.


(09-09-2025, 12:47 AM)admin Wrote: how to download tasmota use for zigbee, see here: https://www.kincony.com/forum/showthread.php?tid=3153
new Z1 use by KCSv3 firmware, it directly to use by zigbee3.0 standard protocol devices. If you are not satisfied with AG Pro, we can send you the Z1 freely.



(09-09-2025, 12:47 AM)admin Wrote: how to download tasmota use for zigbee, see here: https://www.kincony.com/forum/showthread.php?tid=3153
new Z1 use by KCSv3 firmware, it directly to use by zigbee3.0 standard protocol devices. If you are not satisfied with AG Pro, we can send you the Z1 freely.


(09-09-2025, 12:47 AM)admin Wrote: how to download tasmota use for zigbee, see here: https://www.kincony.com/forum/showthread.php?tid=3153
new Z1 use by KCSv3 firmware, it directly to use by zigbee3.0 standard protocol devices. If you are not satisfied with AG Pro, we can send you the Z1 freely.
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#4
Hi Admin, kindly update on the replacement.

Thanks.
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#5
ok, we have sent you one new Z1 according to your order #1067 receiver's address, tracking number is : UK451696285YP
You not need send your AG Pro back to us.
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#6
HI Admin, Thanks for this.
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