11-14-2025, 05:32 AM
Hello,
I received my KC868-A16v3 today that I ordered directly from KinCony. When I apply 12v using the provided power supply, the red power LED illuminates and the Digital Output light cycle through their lights but nothing is displayed on the screen. When I connect the included USB cable to my Windows PC it says "USB device not recognized". I've received the same result from two different windows PC's.
Do you have any suggestions that may help me? I tried to insert a picture but was unable to.
Thanks,
dusty82
KC868-A16v3 video
I received my KC868-A16v3 today that I ordered directly from KinCony. When I apply 12v using the provided power supply, the red power LED illuminates and the Digital Output light cycle through their lights but nothing is displayed on the screen. When I connect the included USB cable to my Windows PC it says "USB device not recognized". I've received the same result from two different windows PC's.
Do you have any suggestions that may help me? I tried to insert a picture but was unable to.
Thanks,
dusty82
KC868-A16v3 video