Tuya licence for "KCS" firmware order link

[aiman2224]

Hi, I recenlty bought a KC868-AI (from AliExpress) & a Tuya license (from Kincony Online Store). But I'm having issues pairing to the Smart Life app ?

After entering the Tuya details into my KC868-AI (running KCS v2.2.14), I can't seem to find Singapore as the server location (my Smart Life account is set for region "Singapore"). So I've set it "Western US" for now. But upon scanning the QR code using my Smart Life app, it says "Couldn't connect to the server".

Please see attached URL picture for your reference (https://imgur.com/a/dv4oFm4)

Thanks.