12-03-2025, 04:05 AM
(12-02-2025, 10:58 PM)admin Wrote: 1. check whether you have copied tuya license details with a SAPCE on the end of item.
2. do you KCS monitor showed tuya state is "online"?
3. if YES, can you try with "smart life" or "Tuya" app? change app to test.
1. Yes, all Tuya license details are copied exactly with no space at the end.
2. Yes, KCS Monitor shows Tuya is "online".
3. After switching from Smart Life to Tuya app, the device is successfully paired to the account

Is it possible to provide support for Smart Life? As most of my devices and homes are already in Smart Life app.

