Hello , i experience the same problem, i installep KC868-AP to use with RGBW 24 led strip and channel 13 is permanently supplyed with 24 V and the led strip is not turning off. could you advise please?
I have another KC868-AP with same config file and all RGBW led strips are working fine.
I have another KC868-AP with same config file and all RGBW led strips are working fine.

