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KBOX COMMUNICATION WITH KC868-H32B
#51
Hi kincony support,
You see the chain of e-mails and i'm currently all system is off
Those are off not in load need to test working prior to connect to load for internal house load.
1 KC-868-server
1 Kc-868- A16 
2 Kc-868- D8
1KC-868-H32BS
4 Kc-868-AG
The only one that is connected to the load currently is
Kc-868-H32B + terminal switch and 2 wireless remote control for separate switchboard for garden lighting load. But both on the same home network. For 3 floors house ground, 1st and roof.

The H32B is not communicating with Kbox and i failed to communicate neither by wifi nor by ethernet.

Can you please have a remote sharing with anydesk and whatsapp chat to resolve this top priority issue, the garden is dark for long time except certain circuits that light on every day connect to dusk photocell , all other loads are off without control.

After solving this i would like to install and test the above server, controllers to get the use of the system that never working seamlessly since i bought.

Are you able to help me in correct steps and sequence?

I want to control through mobile app  with and without internet through home network and 4G and by my pc and physically though push button momentry switch at home.

I'm very confused between ethernet mode and wifi modes and choices of MQTT, UDP, cloud server, client server and TCP server also which for which and succeed to install !!

I appriciate to review the previous chain of threads and based on the latest knowledge and experience advise and guide me to the correct steps and configuration as golden advices for hassel free.

Thank you in advance.

My name Ahmed abdelkarim
Mobile no.  and whatsapp +201222425892
I will be glade to be in  communication and i would like to build the trust with kincony to resolve my issues poactively and build a successful system and stable configuration
Thank you
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#52
you can try to re dwonload firmware for KC868-H32B.
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#53
Please send steps and link for latest version to install.
From the chain of thread , we upgraded few years ago .
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