Kincony Server-16

[shochif]

we already have re send you a new server16, you can test with new one.

i need this tool for my project, if i send it there it will take a lot of time because i am in indonesia.
what is damaged according to your analysis from what i report?
my lecturer asked if it is possible to send a replacement tool first and then  i send my tool?
if possible, what should i send, one package or just the tool?